Transactions
All transactions are processed through Stripe & PayPal. Your credit card details are not revealed to us, and are never stored on our server or database.

Order confirmation
You will receive two email confirmations of your order. The first from Stripe or PayPal will confirm the card transaction. The second, from the UtterBooks website, will detail the items you have ordered.

Delivery
You will receive a dispatch email from us when your order ships. This will usually be within 4 working days of you placing your order. The time taken to receive your order will vary according to the shipping method used and destination.